How do I reply to an e-mail from a potential buyer?

Managing Your Listing
Written by Customer Support
You can reply to an e-mail through your personal e-mail account, by using the reply function in your e-mail program or by typing the e-mail address of the sender directly into the recipient line of a new mail message. We do not currently have a feature to reply to mail from your Selling Center. Remember, your e-mail address remains hidden from inquiring potential buyers until you respond through your personal mail account.