Abuse & Spam

Posted by ForSaleByOwner

At ForSaleByOwner.com, we take Spam very seriously. If you have received a Spam message through your ForSaleByOwner.com account we ask that you forward the message to abuse@ForSaleByOwner.com or select the message and click the Spam button in the My Email section of your Selling Center.

What is Spam?

Spam is any unwanted and unsolicited message that you receive. It is “junk mail” in your e-mail box. There are many different types of Spam. Two of the most rigorous types of Spam on the internet are advertisements and fraudulent purchase scams.

Advertisements can easily be ignored, blocked or deleted. Simply forward the message to abuse@ForSaleByOwner.com and we can block the user from e-mailing through our site again. But what about a request to purchase your property that seems too good to be true? It may be a scam.

How to Spot a Scam

The Bait: A response to your ad or online auction posting, offering to pay with a cashier’s, personal, or corporate check. At the last minute, the so-called buyer (or the buyer’s “agent”) comes up with a reason for writing the check for more than the purchase price, and asks you to wire back the difference after you deposit the check.

The Catch: If you deposit the check, you lose. Typically, the checks are counterfeit, but they’re good enough to fool unsuspecting bank tellers; when they bounce, you are liable for the entire amount.

Your Safety Net: Don’t accept a check for more than your selling price, no matter how tempting the plea or convincing the story. Ask the buyer to write the check for the purchase price. If the buyer sends the incorrect amount, return the check. Don’t send the merchandise. As a seller who accepts payment by check, you may ask for a check drawn on a local bank, or a bank with a local branch. That way, you can visit personally to make sure the check is valid. If that’s not possible, call the bank the check was drawn on using the phone number from directory assistance or an Internet site that you know and trust, not from the person who gave you the check. Ask if the check is valid.

Courtesy of http://www.onguardonline.gov

How Can I Protect Myself?

ForSaleByOwner.com helps protect you from receiving unsolicited e-mail and phone calls by placing the following security features on our site:

Hidden E-mail Address: After placing an ad on ForSaleByOwner.com, your e-mail address is hidden behind the link “Click Here to Contact Seller”. This security feature masks your e-mail address from being added to bulk mailing lists and allows potential buyers to e-mail you through a form without having your personal e-mail address. When the message is forwarded to you, you have the option of replying to the message to reveal your e-mail address, putting you in charge of communication with the potential buyer.

Free Voicemail: All paying ForSaleByOwner.com customers have access to our FREE Voicemail service. This system allows you to record a message for buyers to hear and receive message from potential buyers. The best part is that the Voicemail access number is on the National Do Not Call Registry, which means that it is illegal for solicitors to contact you through this service. This is provided to our Sellers for free and can be activated by visiting your Selling Center and clicking Activate Free Voicemail.

Have Questions?

Uncertain about an e-mail message you have received? Please forward the suspicious e-mail to abuse@ForSaleByOwner.com. If you have additional questions please Contact Us! We are here to help.

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