Frequently Asked Questions (FAQs) – Content

Posted by Joan O'Dwyer


Who is

Backed by Tribune Publishing, is the nation’s leading “by owner” real estate website, providing consumers with all the resources needed to sell and buy properties on their own. By offering a wide variety of listing packages, advertising services, tools and resources to fit any budget, we help consumers make smarter, more informed decisions. launched in 1999 as one of the first players in the DIY real estate market. Today, the company is the largest entity in the category, five times the size of its closest competitor, with more than three million unique visitors every month.

How Do I Get Started?

It’s fast and easy. Choose a package that’s right for you, create an account and publish your online listing in minutes.

How Do You Provide Online Privacy and Security?

Your privacy is one of our top priorities. We offer a secure voicemail and email message center. Your personal contact information is kept hidden from interested parties, so you can decide when to reveal your information to potential buyers. The best part: The voicemail access number is on the National Do Not Call Registry, so it is illegal for solicitors to contact you through this service.


How Will I Reach Buyers?

New customers often ask how effective our packages are in attracting buyers. The answer is VERY. We’re the number one “by-owner” site — we get 5x more visitors than our closest competitor. Plus, with syndication across your local MLS, real estate sites including Zillow, Realtor, Redfin, Homefinder, Trulia and social communities including Facebook, your house will get the same exposure a traditional real estate agent.

Will I Get Exposure on other Real Estate Websites?

Depending on your package and location, once you publish your listing ad on our site we’ll automatically syndicate your listing to a wide network of websites. It usually takes 48 hours from the time you publish to the time your listing appears on Zillow, Trulia, Redfin, Homefinder and more. and MLS listings typically appear three business days from the time you submit your paperwork.

Can I Customize My Listing?

You can log in to your account to customize or edit your listing in your Selling Center any time, day or night. Change your description, upload or update photos, add a video, schedule open houses, and more. Call us at 888-FOR-SALE and we can walk you through the process.